Buying solar can be complicated and overwhelming. With so many options for panels, inverters, and finance options, it is easy to get an overload of information that prevents you from making a decision. Not to mention the horror stories of people getting scammed when buying solar panels. All this explains why installing solar with a trusted partner is very important.
Unfortunately, the solar industry has given itself a poor reputation from slick salespeople and pushy tactics. When the offer is too good to be true, it often is.
That’s why it is essential you partner with a trusted provider so you get to maximize its benefits. Besides saving money on your energy bill, a reliable solar provider will give you a stress-free process.
So, how do you know who to trust? Here’s a guide on what you should look for when choosing a solar installer:
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Experience
A reliable solar company will have significant experience in the solar industry. When the company has experience, knowledge, and expertise, it can offer helpful advice and guidance on your solar journey. Ask how long they have been in the industry and how many solar energy systems they have installed. Check if they can clearly explain which solar incentives you are qualified for and how they work. A tip: The good rule of thumb is to choose installers with at least three years of experience.
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Reputation
A trusted partner will have a strong reputation within the solar industry and will be known for providing quality products and services. Take time to read online reviews from the solar company’s previous customers. Or, if you have friends or neighbors who hired the same company, you can ask about their first-hand experience and what they have learned from it.
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Financial stability
A company that has proven its reliability must be financially stable and will be able to offer competitive pricing on products and services. If the company’s financially stable, it is more likely they will stay longer in the business and not “ghost” you. You would like to avoid the company abandoning you. If it happens, read this article to know what to do if the solar provider orphans you.
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Customer service
A trusted partner will offer excellent customer service and support before, during, and after your solar installation. They will have the experience and knowledge to help you select the right solar panel system for your needs and budget. They will also be able to provide you with quality customer service and support, so you can be confident that your investment is in good hands.
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Transparency
A reliable solar partner is transparent. There shouldn’t be inexplicable work on your house. Installers should be upfront with you about the whole process and be willing to answer any questions. They will be honest with you if they hire subcontractors and tell you which portions of the project they will handle and what administration the installer will provide.
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Pricing
Expect pricing rates to differ for every solar installer and every house, so comparing multiple quotes is essential. An honest company will be happy that you share your quotes with others because there’s nothing to hide, and they won’t run the risk of someone else telling you that you overpaid. A lesser company may worry that their exorbitant pricing will be exposed if you share their quotes.
A trusted partner will also offer competitive pricing and flexible financing options to make going solar more affordable. And, because they want to ensure your complete satisfaction, they will often provide a warranty on their workmanship and materials.
Here’s a tip: If the installer addresses roof conditions before installation, it shows concern for your benefit and experience. Trustworthy installers will assess your roof condition and be upfront if you need a roof repair or replacement before installation. You would want to avoid installers who hide the actual state of your roof and are only after the sale. Make sure you know who is responsible for roof damage that may occur or if a roof leak develops.
When you install solar with a trusted partner, you can be assured that you are making a sound investment in your home or business that will save you money for years to come.
DroneQuote is your solar fiduciary
When you go solar, DroneQuote can simplify the work for you. The company will serve as your solar fiduciary. Anything you need to understand and learn from going solar, DroneQuote will gladly assist.
What is unique about DroneQuote is that you ditch the in-house sales talk and speak with their solar experts online instead. Also, the company will provide you with multiple quotes from reliable solar installers you can choose from. DroneQuote will lay down the options for you to make an informed decision. To get started, here’s a downloadable copy of DroneQuote’s consumer guide to help you with what questions you should ask your solar installers.